社交电商把内容放进同一个环境，聊天应用则进一步把购物变成连续对话。海外用户不再只浏览静态页面，而会询问“退货是否方便”。这种互动足以降低信息搜索成本，也让品牌从一次曝光进入更长的决策环节。 好的智能导购首先应该倾听，而不是急着发送购买
From Time-Sharing Terminals to AI Dialogue Toward Always-On Communication: Past Lessons and Tomorrow's Possibilities
The history of digital conversation begins far earlier than AI assistants. In the period of mainframe dominance, computers were room-sized, institutional, and difficult to operate. Work was usually handled through batch processing. People prepared stacks of instructions, submitted jobs and comman